Refund

The following is our policy for giving you a refund:

  1. 10% of the trip price is non-refundable if you cancel within a month before the trip.
  2. 30% of the trip price is non-refundable if you cancel within 3 weeks (1 to 3 weeks) before the trip.
  3. 40% of the trip price is non-refundable if you cancel within a week (3 to 7 days) before the trip.
  4. 100% of the trip price is non-refundable if you cancel within 3 days (1 to 3 days) before the trip.

The full price of the trip will be refunded if you submit a proof that you cancelled for the reasons listed below:

Cancellation

The following are valid reasons for requesting a cancellation:

  1. Injury or illness proven through a valid medical report.
  2. Loss of a relative.
  3. Natural disasters at the destination.
  4. Armed conflict and emergency evacuation at the destination.
  5. Financial default of the travel company.
  6. Burglarization or damage of residence.
  7. Jury duty or military deployment.